Your privacy matters. Clear and protected.

1. Who we are

PSS provides professional security services across the UK. For the purposes of this policy, “we”, “us” and “our” refers to PSS and The Security Group.

This policy applies to personal information collected through our website, contact forms, application forms, emails and general business enquiries.

2. Information we may collect

We may collect personal information when you contact us, request a quote, submit an enquiry, apply to work with us or communicate with our team.

• Name and contact details, including email address and phone number.
• Business or organisation details where relevant.
• Location and service requirements.
• Information submitted through contact or application forms.
• Employment or contractor information, including experience and role interest.
• SIA proof or supporting documents uploaded as part of an application.
• Technical website information such as IP address, browser type and usage data.

3. How we use your information

We use personal information to respond to enquiries, provide services, review applications, manage communications and improve how our website and services operate.

• To respond to contact form submissions and service enquiries.
• To prepare quotes, consultations and service proposals.
• To process job or contractor applications.
• To verify information submitted as part of an application.
• To maintain business records and comply with legal obligations.
• To protect the security and performance of our website.

4. Legal basis for processing

We only process personal information where we have a lawful reason to do so. This may include responding to your request, preparing to enter into a contract, meeting legal obligations, protecting legitimate business interests or processing information with your consent where required.

5. Application information and SIA proof

If you apply to work with us, we may collect information relating to your experience, role interest, location, contact details and proof of SIA licensing. This information is used to assess suitability and manage the application process.

Please only upload documents requested by the application form and avoid sending unnecessary sensitive information.

6. Sharing your information

We do not sell your personal information. We may share information with trusted service providers where necessary to operate the website, process forms, manage communications, deliver services or comply with legal requirements.

Where third-party providers are used, they are expected to handle personal information securely and only for the purpose required.

7. Cookies and website data

Our website may use basic cookies or analytics tools to help understand website performance, improve user experience and maintain security. Browser settings can usually be adjusted to refuse or delete cookies.

8. How long we keep information

We only keep personal information for as long as reasonably necessary for the purpose it was collected, including enquiry handling, service delivery, application review, legal requirements, accounting or business record purposes.

9. How we protect your information

We take reasonable steps to protect personal information from loss, misuse, unauthorised access, disclosure or alteration. However, no online transmission or storage system can be guaranteed to be completely secure.

10. Your rights

Depending on your circumstances, you may have rights to access, correct, delete, restrict or object to the processing of your personal information. You may also have the right to withdraw consent where processing is based on consent.

To make a privacy request, contact us using the details below.

11. Contact us

For questions about this privacy policy or how your information is handled, please contact us.

12. Changes to this policy

We may update this privacy policy from time to time. Any changes will be published on this page with an updated date.